Refund policy
No Refund Policy:
All sales are final. Returns and refunds are accepted only in cases of wrong, missing, or damaged products. No returns or refunds will be accepted for any other reason once the product has been purchased and delivered.
Damaged / Wrong / Missing Product Claim:
If you receive a wrong, missing, or damaged product, you must provide a complete unboxing video as proof.
The unboxing video must be:
- Recorded continuously from start to finish
- Clear and unedited
- Recorded without any cuts, pauses, or interruptions
- Shared with us via WhatsApp within 24 hours of delivery
The unboxing video is required for us to verify the issue and process your request.
Important:
Requests without a valid, continuous unboxing video cannot be accepted.
Once the issue has been verified and approved, we will assist you with a replacement or refund, as applicable.
For all other situations, including change of mind, incorrect selection, size preference, or other reasons not related to a wrong, missing, or damaged product, returns and refunds will not be accepted.